HomeCare Agency PoliciesGet my manual

Texas licensed and Medicare-certified home health

Your home health agency answers to HHSC and CMS. One manual covers both.

A certified Texas agency is surveyed against 26 TAC Chapter 558 and the Medicare Conditions of Participation at 42 CFR Part 484, and where the two differ, the stricter rule applies. We build your policy manual to both, from your agency details, with the citation next to every policy and a crosswalk from every surveyor G-tag.

  • Full refund anytime before delivery
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  • Built from your state's own .gov citations

A business document, not legal advice.

Where Chapter 558 and the Medicare rules differ

26 TAC § 558.402(a) holds a licensed and certified agency to 42 CFR Part 484 on top of Chapter 558’s general standards. A few of the places the numbers don’t match:

RuleMedicare (42 CFR 484)Texas (26 TAC 558)
Plan of care reviewAt least once every 60 days (§ 484.60(c))At least every six months (§ 558.401(b)(2)(B))
Administrator qualificationsHired on or after January 13, 2018: physician, RN or undergraduate degree, plus 1 year of supervisory or administrative experience in home health or a related program (§ 484.115(a))Also allows a high school diploma or GED with two years of management or supervisory experience in a health-related setting (§ 558.244(a)(1)), a path that fails the federal test
Clinical leadershipA clinical manager oversees patient care and assignments (§ 484.105(c))A supervising nurse and a similarly qualified alternate, designated in writing, available in person or by telephone (§ 558.243(c))
Emergency preparednessPlan, policies and training reviewed at least every 2 years; exercises every year (§ 484.102)Annual internal review with a planned drill of the response phase (§ 558.256(k))
Home health aide qualificationTraining of at least 75 hours or a competency evaluation, with 12 hours of in-service every 12 months (§ 484.80)Adds the rights of the elderly to the training content and an English reading and writing assessment (§ 558.701(d), (e))

The written policies your manual carries

Compiled from the current rule text and CMS’s surveyor guidance (State Operations Manual Appendix B, Rev. 245), last reviewed 2026-10-13. Each row cites the rules that require it.

PolicyCitation
Governing body, written organizational structure and lines of authority, administrator and alternate, clinical manager, branch control, and the annual operating budget with a 3-year capital plan42 CFR 484.105(a)-(d), (h); 26 TAC §§ 558.242, 558.243
Patient acceptance-to-service policy covering anticipated patient needs, caseload and case mix, staffing levels, and staff skills and competencies, reviewed every year42 CFR 484.105(i); 26 TAC §§ 558.294, 558.401(b)
Initial assessment within 48 hours of referral, comprehensive assessment within 5 calendar days of the start of care, updates in the last 5 days of every 60, and OASIS transmission within 30 days42 CFR 484.45, 484.55; 26 TAC § 558.281(1)
Plan of care contents, orders and verbal orders, countersignature time frames, coordination of care, and written instructions to the patient42 CFR 484.60; 26 TAC §§ 558.288, 558.297
Home health aide qualification, competency evaluation, 12-hour annual in-service, written assignments, and supervision every 14 days for patients receiving skilled care42 CFR 484.80; 26 TAC §§ 558.402, 558.701
Skilled professional services and supervision of LVNs, therapy assistants and social work assistants42 CFR 484.75; 26 TAC §§ 558.243(c), 558.299
Notice of patient rights and responsibilities before care, with the Texas complaint statement and the local agency contacts for the patient's area42 CFR 484.50(a), (c); 26 TAC § 558.282
Transfer and discharge, including the discharge-for-cause policy and Texas's five-day written notice42 CFR 484.50(d), 484.58; 26 TAC § 558.295
Complaint investigation, and reporting abuse, neglect, exploitation and injuries of unknown source42 CFR 484.50(e); 26 TAC §§ 558.249, 558.250
Quality assessment and performance improvement program, with the Texas committee that meets at least twice a year42 CFR 484.65; 26 TAC § 558.287
Infection prevention and control program, bloodborne pathogens exposure control plan, and biohazardous waste42 CFR 484.70; 26 TAC §§ 558.285, 558.286
Emergency preparedness program: risk assessment, plan, policies, communication plan, training and exercises42 CFR 484.102; 26 TAC § 558.256
Vaccine standing orders, medication lists, sterile supplies and the dangerous drug kit42 CFR 484.60(b); 26 TAC §§ 558.300, 558.303
Clinical records: contents, discharge summary within 5 business days, transfer summary within 2, patient copies within 4, and 5-year retention42 CFR 484.110; 26 TAC § 558.301
Personnel qualifications for every home health discipline, criminal history and registry checks, and written agreements for services under arrangement42 CFR 484.105(e), 484.115; 26 TAC §§ 558.244-558.247, 558.289
Licensing changes, Medicare status changes, surveys and plans of correction, and a compliance calendar42 CFR 484.100; 26 TAC §§ 558.216, 558.257, 558.501-558.527

Informational summary of current requirements, not legal advice.

What’s changed for Texas home health agencies

Acceptance-to-service is a written policy now

Since January 1, 2025, 42 CFR 484.105(i) requires a written patient acceptance-to-service policy, applied the same way to every referral and reviewed every year. CMS added the surveyor guidance (G990, G992) on August 5, 2026, and HHSC passed it to Texas certified agencies in Provider Letter 2026-15 on September 2, 2026.

Two rulebooks, and the stricter one wins

26 TAC § 558.402(a) binds a licensed and certified agency to 42 CFR Part 484 on top of Chapter 558's general standards. Where they differ, the manual follows the stricter rule and cites both.

Aide supervision runs on a 14-day clock

For patients receiving skilled care, an RN or other skilled professional assesses the aide's services at least every 14 days, with no more than one virtual assessment per patient in a 60-day episode (42 CFR 484.80(h)).

New Medicare enrollment is paused

CMS put a six-month national moratorium on new home health agency enrollment, including new branches and practice locations, effective May 13, 2026 (QSO-26-11-HHA & Hospice). CMS can lift or extend it. It affects new enrollments only, not the compliance duties of agencies already certified.

Chapter 558 has a rewrite pending

HHSC proposed amendments to Chapter 558 in the September 18, 2026 Texas Register (Proposed Rule 22R045), including the home health sections. The earliest it can be adopted is October 18, 2026. Your manual is built on the rules in effect and marks what the proposal would change.

Surveyors ask for documents at entrance

CMS's surveyor guidance (Appendix B) has surveyors request the organizational chart, admission packet, complaint log, QAPI activities and the emergency preparedness plan. The manual produces each one or tells you where it lives.

What the manual doesn’t include

The manual covers what HHSC and CMS require in writing. It leaves out the separate jobs below, and we’d rather say so up front:

  • Clinical nursing and therapy procedures (wound care, catheter care, infusion and the like). The manual adopts the clinical reference you already use and lists the procedures your staff perform.
  • OASIS item-by-item coding guidance or OASIS training.
  • Medicare billing: PDGM, claims, value-based purchasing, quality reporting or HHCAHPS.
  • The CMS notice forms themselves. The manual says when to issue them.
  • Accreditation standards (ACHC, CHAP, The Joint Commission), which are proprietary.
  • Texas Medicaid program rules, EVV and managed care contract terms.
  • Home dialysis, psychoactive treatment, home IV therapy, outpatient therapy or hospice standards.
  • A full 75-hour aide training curriculum. The manual covers the program rules and the competency evaluation checklist.
  • Procedures for RN delegation under 22 TAC Chapter 224 or for pronouncing death. The manual marks whether your nurses do either and says to write the procedure first.
  • A HIPAA privacy and security program (we sell one separately: HIPAA Binder for home health agencies (opens in a new tab)). The manual covers how clinical records are handled and protected.
Launch price

One manual for your license and your certification survey.

Made to order from your agency details, built to 26 TAC Chapter 558 and 42 CFR Part 484, delivered within 7 business days, with a full refund anytime before delivery.

Texas Home Health Policy Manual

Launch price

$949one-time

Launch price · $1,295 from January 1

The written policies a Texas home health agency needs for its HHSC license and its Medicare certification survey, built from your agency details to 26 TAC Chapter 558 and the 42 CFR Part 484 Conditions of Participation, with the citation next to every policy.

  • Acceptance-to-service, assessment, OASIS and plan of care policies (§§ 484.55, 484.60, 484.105(i))
  • Home health aide competency, in-service and supervision program (§ 484.80, § 558.701)
  • Patient rights, complaints, abuse reporting, transfer and discharge (§ 484.50, Chapter 558)
  • QAPI, infection control and emergency preparedness built to CMS and HHSC rules
  • A crosswalk from every surveyor G-tag to the policy that answers it
  • Editable Word + PDF, delivered within 7 business days

Delivered within 7 business days, with a full refund anytime before delivery and free edits for 30 days after. The manual is a self-prepared operational document you adopt for your own agency, not legal advice, and not a guarantee of any survey result: those decisions belong to HHSC and CMS.

Texas home health manual FAQ

Sources

Requirements last reviewed 2026-10-13. Regulations and CMS guidance change; verify current requirements with HHSC and CMS before relying on them.